Nothing gets you down like a drippy faucet. This beautiful Moen high-arc kitchen faucet dripped when the water was turned off. The weight on the pull-out hose didn’t seem to be working either to retract and hold the pull-down spout in place. I talked to my plumber about it and he suggested requesting some replacement parts from 1-800-BUY-MOEN. So I gave it a try.