Nothing gets you down like a drippy faucet. This beautiful Moen high-arc kitchen faucet dripped when the water was turned off. The weight on the pull-out hose didn’t seem to be working either to retract and hold the pull-down spout in place. I talked to my plumber about it and he suggested requesting some replacement parts from 1-800-BUY-MOEN. So I gave it a try.
I called 1-800-BUY-MOEN and described the problems I was having with the faucet and gave them some information they needed about what style of faucet it was, approximately how old it was, etc. And they shipped me a new cartridge, a valve handle replacement parts kit and a pull-out hose weight for FREE.
After replacing the cartridge and guts of the valve handle the faucet stopped dripping. And attaching the new weight to the pull-out hose under the sink fixed the pull-down spout. The next time you have a problem with any of your Moen plumbing fixtures look into getting a new cartridge or the replacement parts you need through 1-800-BUY-MOEN.