Free Moen Replacement Parts

Nothing gets you down like a drippy faucet.  This beautiful Moen high-arc kitchen faucet dripped when the water was turned off.  The weight on the pull-out hose didn’t seem to be working either to retract and hold the pull-down spout in place.  I talked to my plumber about it and he suggested requesting some replacement parts from 1-800-BUY-MOEN.  So I gave it a try.

I called 1-800-BUY-MOEN and described the problems I was having with the faucet and gave them some information they needed about what style of faucet it was, approximately how old it was, etc.  And they shipped me a new cartridge, a valve handle replacement parts kit and a pull-out hose weight for FREE.

After replacing the cartridge and guts of the valve handle the faucet stopped dripping.  And attaching the new weight to the pull-out hose under the sink fixed the pull-down spout.  The next time you have a problem with any of your Moen plumbing fixtures look into getting a new cartridge or the replacement parts you need through 1-800-BUY-MOEN.

3 Replies to Free Moen Replacement Parts

  1. Desiree says:

    Now that sounds like customer service. We like Free

  2. Ben Johnson says:

    We had a piece on our Moen faucet rust completely. It was falling apart at the connection between the faucet and the sink. The fix-it man that I am couldn’t get the darn thing taken apart. After a couple hours of frustration I called Moen to see if they had any ideas for me and they ended up shipping us a whole new faucet. I was very happy.

  3. Joe P says:

    I have to hand it to Moen. First they wanted to charge me for the parts, but after some arm twisting they agreed to ship everything for free. What a great company putting customer service first and definitely will keep me as a loyal customer.

Leave a Reply